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Privacy policy

We collect as little data as possible: only what you write to us through the forms, so that we can reply.

Data controller

SARL SAINT-RIMBERT SERVICES, Les Hauts Guards, 26110 Nyons, represented by its managing director, Serge Pagnucco. For any question about your data: contact@nyons-saint-rimbert.fr.

What we collect

Only the information you enter in one of the website's forms:

  • Contact form: name, email, phone (optional), subject and message, as well as the address of the page the form is sent from.
  • Quote request (groups, seminars, families): type of request (family and friends or seminar), name, email, phone (optional), organisation or occasion, number of people, preferred dates and whether they are flexible, requested services and message, as well as the address of the page the form is sent from.
  • Guestbook: name or first name, email (optional), date of stay, accommodation, title and message.

Why

To answer your request, prepare a quote or your stay, and publish your review in the guestbook after reading it. The legal basis is your request (pre-contractual steps) or, for the guestbook, your consent.

Your data is never sold, rented or used for advertising.

Where it is stored

Form messages are stored in the website's database (Lovable Cloud, provided by Supabase), which only the family running the Domaine can access.

In the guestbook, only the name, date of stay, accommodation, title and message are published. The email is never published: it is only used to let you know when your message is online.

How long

Contact and quote requests are kept for at most 3 years after our last exchange, then deleted.

Published reviews stay online as long as the guestbook exists; you can ask for them to be removed at any time.

Unpublished guestbook messages, and the email left with a message, are kept for at most 3 years, then deleted.

Booking

Online booking takes place on the website of our provider Amenitiz, which applies its own privacy policy. This website never receives your payment details.

Service providers

To run the website, we use:

  • Lovable and Cloudflare: hosting and delivery of the website.
  • Supabase (through Lovable Cloud): database for the forms.
  • Amenitiz: online booking.
  • OVH: domain name and email.

Transfers outside the European Union

Some of these providers, as well as Google for maps, are based outside the European Union, in particular in the United States. Your data may therefore be processed there.

Depending on the provider, these transfers are covered by the safeguards provided for by the GDPR: an adequacy decision of the European Commission, in particular the EU–US Data Privacy Framework, or the standard contractual clauses adopted by the European Commission.

Cookies and trackers

The website sets no advertising or audience-measurement cookies. For its own operation, it only keeps the scroll position of pages on your device, for the length of the browsing session (it is cleared when you close the tab): the chosen language is simply part of the page address (?lang=en), and the cicada sound only starts when you click it. That is why no consent banner is shown.

Fonts are hosted on the site itself: no request is made to Google Fonts.

Some pages show an embedded Google Maps map. Google may then set its own cookies, under its own privacy policy.

As with any website, the host technically processes your IP address to serve the pages and protect the site against abuse.

Your rights

You can access your data, have it corrected or deleted, object to its processing, ask for it to be restricted or ported, and withdraw your consent at any time. Write to us at contact@nyons-saint-rimbert.fr: we reply within one month.

If you believe your rights are not respected, you can file a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Last updated: November 2026